Your privacy matters to us. This Privacy Policy explains exactly what personal data jililive2 collects, why we collect it, how we use it, and the rights you have over your own information.
jililive2 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
This Policy applies to all personal data collected through the jililive2 website at jililive2.asia, our mobile platform, customer support channels, and any other touchpoint through which you interact with jililive2. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.
We encourage you to read this Policy carefully and in full. If you have any questions about how jililive2 handles your personal data, please contact us using the details provided in Section 15.
For the purposes of the Data Privacy Act of 2012 and this Policy, jililive2 acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us or that we collect about you in connection with your use of the jililive2 platform.
As the Personal Information Controller, jililive2 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable Philippine data protection law.
Where jililive2 engages third-party service providers to process personal data on our behalf — such as payment processors, identity verification providers, or cloud hosting services — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only on jililive2's instructions and in accordance with this Policy.
jililive2 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud prevention, analytics |
| Usage Data | Games played, bets placed, session duration, login history | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Passport, driver's license, utility bills, selfie photos | KYC identity verification, regulatory compliance |
We do not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required by law or with your explicit consent.
jililive2 collects personal data through the following means:
jililive2 uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, jililive2 processes your personal data on the following legal bases:
jililive2 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom jililive2 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purposes and in accordance with our instructions.
jililive2 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, jililive2 will securely delete or anonymize it in accordance with our data retention and disposal procedures. Anonymized data — which can no longer be linked to any individual — may be retained indefinitely for statistical and analytical purposes.
jililive2 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While jililive2 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your jililive2 account and to enable any available two-factor authentication features.
jililive2 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit a website.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the jililive2 platform. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jililive2:
To exercise any of these rights, please contact the jililive2 Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days, or within such other timeframe as required by applicable law.
The jililive2 platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal age for casino-style gambling in the Philippines. jililive2 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated by an underage player will be forfeited.
If you are a parent or guardian and believe that your child has registered on the jililive2 platform, please contact our support team immediately at the details provided in Section 15 so that we can investigate and take appropriate action.
jililive2 employs age verification procedures during registration and at the point of withdrawal to enforce this requirement. We take our responsibility to prevent underage gambling seriously and continuously review our age verification processes to ensure their effectiveness.
jililive2 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including cloud hosting providers, identity verification services, and fraud prevention platforms — may process personal data in other countries.
Where personal data is transferred outside the Philippines, jililive2 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines. These safeguards may include:
By using the jililive2 platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
jililive2 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When we make material changes to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
Your continued use of the jililive2 platform after any changes to this Policy have been published constitutes your acknowledgment of the revised Policy. We encourage you to review this page periodically to stay informed about how jililive2 protects your personal data.
If any change to this Policy requires your consent — for example, a new use of your personal data that is not covered by your existing consent — we will seek your consent before implementing that change.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jililive2 handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Every byte of data transmitted between your device and jililive2 is protected by SSL/TLS encryption — the same standard used by major banks and financial institutions across the Philippines.
jililive2 never sells, rents, or trades your personal information to third parties for marketing. Your data is used solely to operate the platform and meet our legal obligations.
Our data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the guidelines issued by the National Privacy Commission of the Philippines.
Access, correct, or request deletion of your personal data at any time. Our Data Protection Officer is available to handle all data rights requests promptly and professionally.
Identity documents submitted for KYC verification are handled with the highest level of care, stored with strong encryption, and retained only for as long as required by law.
Promotional emails and notifications are sent only with your consent. You can opt out of marketing communications at any time — no questions asked, no hoops to jump through.
Your privacy is protected, your data is secure, and your rights are respected. Sign in to your jililive2 account or explore our full game library today.
🔞 For players aged 21 and above only. Please gamble responsibly.